ZingRide Theft & Total Loss Policy

Theft and Total Loss

Thank you for your question. In the unlikely event of theft or any total loss, the liability and claim process will be governed by the terms of the rental agreement and the vehicle's insurance policy.

If the theft occurs without any negligence, violation of law, or breach of the agreed terms by the guest, the primary claim will be handled through the vehicle owner's insurance. However, if the loss arises due to negligence, unauthorized usage, failure to secure the vehicle, or violation of the rental agreement, the guest may be held responsible for the resulting losses, including any uninsured portion or deductibles, as applicable.

We recommend that both hosts and guests carefully review the insurance coverage and rental terms. ZingRide facilitates the booking platform and will assist in coordinating the process, but liability will ultimately be determined based on the circumstances of the incident and the applicable insurance policy and agreement.

For the general platform rules that apply alongside this policy, see the ZingRide Terms & Conditions.

Contact

ZingRide Technologies Pvt. Ltd.
Email: frontdesk@zingride.in
Website: https://zingride.in