Book a Ride with ZingRide

Safe, affordable and hassle-free rides — book in minutes.

Customer Guidelines

Do's

Check vehicle condition at pickup

Keep valid ID and booking confirmation

Arrive on time for pickup

Follow vehicle usage rules and fuel policy

Report issues promptly via the app/contact

Don'ts

Don't tamper with safety equipment

Don't exceed agreed mileage limits without notice

Don't leave personal belongings in the vehicle

Don't use the vehicle for illegal activities

Don't cancel last minute without notifying the host

Quick FAQs

What if the vehicle is not as described?

Take photos, contact support, and don't start the trip if unsafe.

How do refunds work?

Refunds are processed based on our cancellation policy. Check Terms for detailed information.

What documents are required?

Valid driving license and ID are required for all bookings.

How to contact the host?

Via the app or the phone number provided in booking details.

Get the ZingRide App

Manage bookings, chat with hosts, and get instant support.

Google Play

Scan to download on Android

Download on Google Play

App Store

Scan to download on iOS

Download on the App Store

Need help? Contact support